FAQs

Answers to your Questions

Are your courses downloadable or streamed?

All packs, including courses or only downloadable.

How to open the files I’ve downloaded?

All files are delivered in the standard .rar format. Rar files can be extracted using Winrar or 7Zip.

How to download the files?

After the payment, you will be redirected to your account dashboard. Click on your order and download the files from there. Download links are also delivered via email.

Leave the files to download completely before extracting them.

Access your account dashboard from http://promusicproducers.com/my-account

If you are experiencing problems downloading or extracting the files, get in touch with us and we’ll send you a different set of links.

Which payment method do you accept?

We accept Paypal and all the credit/debit cards through PayPal.

Do Construction Kit Packages include Video Tutorials?

No, these packs only include wav and midi loops. They may also include synth presets and/or an Ableton Master Template with all the wav loops arranged in sequence.

I lost my files?

No problem, just get in touch with us and we’ll send you a new set of download links within 48 hours.

Can I send a request?

That would be awesome! Just get in touch with us and we’ll listen to you!

How can I contact you?

Get in touch with us at hi@promusicproducers.com and we’ll reply within 1-2 business days.

Any unanswered questions? Contact Us